Better User Experience Podcast #13: Managing the Developer/Client Relationship by Implementing a System
These days everybody is talking about relationships. And, so are we.
Ben and I talk about the nature of relationships between Business Owners and Web Designers. We argue for a process-based relationship, and argue against an ill-defined series of interactions … okay, call them ‘One night stands’.
Without clearly stating goals and establishing boundaries, fear and doubt [FUD – Fear, Uncertainty and Doubt] will creep into your interactions and it will harm the project. However, by committing to goals and a process, everyone reaps the benefits of gradual improvement and ‘getting what you want’… unless you don’t want to be in a relationship. It’s complicated – We plan to write about this more. Check back for future blog posts.
Also, we chat a bit about card sorting tools.
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